.uk Domain Registration with Businesswebsite
Businesswebsite is a member of Nominet. All fully managed .uk domains are registered on our Nominet IPS tag, which is: WHIT
Businesswebsite handles domain registration, DNS changes personally, and not online. Please fill out the contact form below for more information.
If you request the registration or renewal of any domain name ending in .uk you must agree to the Terms and Conditions of Nominet UK (http://www.nominet.org.uk/go/terms).
Customer Agreement for .uk Domain Registration
We do not renew domain names automatically. We will send you an invoice 1 month before your domain names renewal date. We will send the invoices to the email address we have on your account. It is the registrant’s (you) responsibility to make sure their contact details are up to date. Businesswebsite take no responsibility if your domain renewal fails due to your contact details being incorrect or your failure to pay for the renewal as stated on the invoice sent to you for the renewal. We do not charge for domain name transfers or termination of your domain name. We will only charge you for the renewal or registration of your domain name. DNS settings and changes are also not charged.
Complaints and Escalation Process
If you do not renew your domain before its expiry date, you will have up to 30 days to renew the domain name at the original renewal fee. Renewal fee(s) are available on request. After 30 days your domain will be suspended which means all services will stop. If the domain name is not renewed, it will be cancelled and deleted from the register after 90 days and made available for resale through a third party registrar.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at firstname.lastname@example.org with as much detail about the abuse. We will contact you within 2 days and investigate your complaint immediately.
Here at Businesswebsite we like to think we get it right all the time, every time. However, in the event that you don’t agree, we would like you help improve our service; we value feedback and, if you wish to make a complaint about a service you have received, please submit an email to us at email@example.com including as much detail from the issue you have. We will acknowledge your complaint within 2 business days and aim to resolve any issues within 10 business days. If you are not satisfied with our initial response, please contact Walter Koza who will directly investigate your complaint. If you are not satisfied with the outcome, you can escalate the matter to Nominet directly https://nominet.uk/complaints/
Support / Enquires for .uk Domain Services
Our response for domain related enquires is 3 days.
Businesswebsite is committed to ensuring customer WHOIS information correctly reflects back to the legal domain owner (Registrant), we do this by keeping an accurate record of the registrants/companies address on the system at all times. Unless an alternative address/information is explicitly defined by the customer at the time of registration, the owner details in the WHOIS are determined by what we have on file on our systems, or, from what the customer defined as their trading address.